Field Service Engineer – £24,500 – Birmingham

 

  Key Attributes:-

  • Preferably previous knowledge and experience of cleaning equipment and the cleaning industry.
  • Formal electrical engineering qualification and/or experience in electrical engineering.
  • Previous experience in either a field service engineering role or equipment maintenance role.
  • Ability to diagnose, solve problems and technical issues to the satisfaction of a customer and the business.
  • Good interpersonal skills.
  • Excellent communication skills, working with and communicating with people at all levels.
  • The ability to pickup, learn and retain technical information.
  • Ability to work without supervision.
  • Numerical and literate with good spelling.
  • PC Literate.
  • Able to work in differing working environments and working conditions ie. inside and outside in all weathers.
  • Physically able to perform the tasks listed below.
  • Smart Appearance

 Main Tasks:-

  • Maintain and repair the full range of cleaning equipment.
  • Record all work carried out, complete the relevant paperwork on the customer’s premises and make daily returns to HQ accordingly.
  • Promote & sell maintenance contracts and other accessories.
  • Control van stocks to effect 100 % “First Time” fix.
  • Maintain tools and equipment in a satisfactory and safe condition.
  • Ensure van is roadworthy at all times and that the Highway Code is strictly adhered to at all times.
  • Establish and maintain good working relationships with our customers.
  • Ensure that ISO 9000/Health and Safety Procedures are followed at all times

 

  

Internal Relations:

Service Manager. Service Desk, Technical Support, and Workshop

 

 

Working Hours:

37½ hrs per week.  With the ability to work flexible hours between 6.30am to 7.00pm Monday to Friday

 

Emergency Call Rota:

The ability to work occasional weekends & bank holidays on an emergency call rota with other Field Service Engineers.      

"

We found 3R provided both a friendly and efficient service. The right candidate was sent to us at very short notice. I wouldn’t hesitate to recommend them.

HR Director, Business Services "