Field Service Engineer - £24,500 - Birmingham

Key Attributes:-

Preferably previous knowledge and experience of cleaning equipment and the cleaning industry.
Formal electrical engineering qualification and/or experience in electrical engineering.
Previous experience in either a field service engineering role or equipment maintenance role.
Ability to diagnose, solve problems and technical issues to the satisfaction of a customer and the business.
Good interpersonal skills.
Excellent communication skills, working with and communicating with people at all levels.
The ability to pickup, learn and retain technical information.
Ability to work without supervision.
Numerical and literate with good spelling.
PC Literate.
Able to work in differing working environments and working conditions ie. inside and outside in all weathers.
Physically able to perform the tasks listed below.
Smart Appearance

Main Tasks:-

Maintain and repair the full range of cleaning equipment.
Record all work carried out, complete the relevant paperwork on the customer’s premises and make daily returns to HQ accordingly.
Promote & sell maintenance contracts and other accessories.
Control van stocks to effect 100 % “First Time” fix.
Maintain tools and equipment in a satisfactory and safe condition.
Ensure van is roadworthy at all times and that the Highway Code is strictly adhered to at all times.
Establish and maintain good working relationships with our customers.
Ensure that ISO 9000/Health and Safety Procedures are followed at all times

Internal Relations:

Service Manager. Service Desk, Technical Support, and Workshop

Working Hours:

37½ hrs per week. With the ability to work flexible hours between 6.30am to 7.00pm Monday to Friday.

Emergency Call Rota:

The ability to work occasional weekends & bank holidays on an emergency call rota with other Field Service Engineers.

Field Service Engineer – £24,500 – Birmingham