Quality Engineer

North Wales   £20-30k   Engineering

Job Title: Quality Engineer

Department: Operations

Reporting to: Production Manager

Job Summary

The Quality Engineer is responsible for the resolution of the day-to-day quality issues within all production and logistics areas.
Responsible and accountable for all aspects of quality within our clients plant, as well as managing / reducing scrap costs, product rework and improving quality control standards.

The Quality Engineer will liaise across all functions of the business to drive forward quality performance levels.
It is important for each Quality Engineer to communicate and collaborate with people from all functions and levels of the business, to bring these stakeholders together to ensure that the whole operation runs smoothly.
A Quality Engineer is responsible for all QR’s being generated, including the investigations behind the QR.

Productivity

Manage all aspects of quality activities with the production environment in order to get to a zero defect factory, this will have a big impact onto the productivity gains of the factory and help us to manage our cost and margin better.
Manage the business to be ISO9001:2015 compliant before the end of Q1 2020.

Cost

To actively encourage through mentoring, and personal involvement, a culture of continuous improvement to achieve and exceed the key business objectives of the company as a whole and at the same time ensure a zero tolerance for nonconforming product and 100% delivery of targets and objectives, all with the cost structure for the business.

Delivery

The Quality Engineer will ensure all products are delivered to our customers (internal or external) in perfect quality.

People

The Quality Engineer is expected to work cross-functionally and with people from all levels of the business in order to improve product quality, and our quality systems.

CompetenciesGood problem solving skills

As a Quality Engineer a large part of your role will involve fault finding and problem solving. There are many methods and tools that Quality Engineers use such as the eight disciplines of problem solving, which is a highly effective scientific approach for resolving chronic problems. A Quality Engineer’s main responsibility is to look at a problem and find the best way to rectify it which complies with safety standards/customer specifications and designs that best suits the company capabilities and requirements.

Strong communication skills

Within Quality Engineering, communication is very important as you are required to liaise with other departments to suggest ways of improving any issues, and then communicate out to the key stakeholders as appropriate. The most successful Quality professionals are usually the ones who work best with Design and Production and other departments to understand needs, requirements and issues. A lot of companies that have quality issues say that it is due to different departments not communicating properly, which has a knock-on effect on production and output.

Process driven

Due to the role involving fault finding there will be processes that you need to go through to ensure you find problems and rectify any issues in the correct way. Quality plays an important role within our business by ensuring that processes exist for efficiency, speed and safety.

Excellent attention to detail

You require excellent attention to detail. From inspectors through to management the whole basis of the role is on fault finding and therefore needs someone meticulous enough to notice issues or errors that someone else may have overlooked.

Analytical and methodical

Within Quality Engineering there can be a lot of documentation and report writing so being methodical with your work is very important. You will be expected to look at a problem or fault and find the best and quickest way to rectify it.

Works well under pressure

A very important trait for a Quality Engineer is the ability to handle stressful situations, working to the same standards regardless of urgency.

Required Education and Experience

A-Level / NVQ / BTEC. 5+ years of related experience and/or training; or equivalent combination of education and experience. Experience of customer facing audits

Preferred Education and Experience

Maths, Science, Engineering, Technology Degree, with 2+ years of related experience in a production environment, preferably in the Aero, Pharma, Automotive, or FMCG sector. Lead audit trained.

Other Duties

Conduct hearings or disciplinary investigations as required to resolve any issues.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.